Caractère Paris, like all e-commerce websites, uses cookies.

Protection of Personal Data:

All data you entrust to us is used in order to process your orders. In accordance with law no. 78-17 of January 6, 1978, relating to data processing, files, and freedoms, you have the right with the SELLER to rectify, consult, modify, and delete the data you have communicated to us. This right can also be exercised online. Declaration number to the CNIL: 1189391.

Thr French law 78-17 of 16. january 1978 concerning information, files and liberty clearly express that any buyer has the right to access, change and cancel all personal informations given previously. This right can all so be done on line.
The CNIL official number of CARACTERE sarl is : 1189391

Collection and Storage

You can browse the Site without telling us who you are or revealing any personal information about yourself. However, once you give us your personal information, you are no longer anonymous to us. If you choose to provide us with personal information, you expressly consent to us transferring that information to, and storing it on, servers located in France. As part of this process we may transfer your personal information to Caractere Sarl. The laws on holding personal data in France may be less stringent than the laws applicable to the United Kingdom, but we will transfer and store your information in a safe, confidential and secure environment. We may collect and store the following personal information about you:
  • email address, physical address, telephone number and other contact information, and (depending on the service used) sometimes financial information, such as credit card or bank account details;
  • postage, billing and other information you provide to purchase an item;
  • computer sign-on data, statistics on page views, information and statistics on traffic to and from the Site (including the URL you just came from and the URL you go to next, whether they are URLs on the Site or not), advertising data, IP address, browser information and standard web log information.

Marketing by Third Parties

We don't sell or rent your personal information to third parties for their marketing purposes without your explicit consent.

Our Disclosure of Your Information

We may disclose your personal information to:
  • our parent companies, subsidiaries and other companies within caractere sarl group to help detect and prevent potentially illegal acts;
  • our parent companies, subsidiaries, and other companies within the caractere Paris group of companies to provide joint services;
  • service providers under contract who provide elements of our services, provide separate services that are complimentary to your use of the Site or otherwise help with our business operations (such as fraud investigations, bill collection, affiliate and rewards programmes and marketing activities);
  • other third parties to whom you explicitly ask us to send your information, or about whom you are otherwise explicitly notified and consent to when using a specific service;
  • law enforcement agencies, other governmental agencies or third parties in response to a request for information (such as a Section 29 (3) Data Protection Act 1998 form) relating to a criminal investigation, alleged illegal activity or any other activity that may expose us, you or any other buyer to legal liability. The personal information we disclose may include your name, city, county, telephone number, email address, listing history or anything else that we deem relevant;
  • other business entities, should we plan to merge with, or be acquired by that business entity. Should such a combination occur, we will require that the new combined entity follow this Privacy Policy with respect to your personal information. If your personal information will be used contrary to this Privacy Policy, you will receive prior notice.

What are cookies?

Cookies are small text files generated by the websites you visit, which allow them to store data that may be useful later on. This data helps to retain your information between pages, as well as analyse how you interact with the site.

Cookies are secure; they can only store information that is made available by the browser, information that the user has previously entered into the browser or that is included in page requests. They cannot execute code or be used to access your computer. If a website encrypts information contained in a cookie, only that website can read that information.

There are two different types of cookies with different uses and contents: temporary and persistent.
Temporary cookies contain information that is used within your browsing session. These cookies are automatically erased when you close your browser. Nothing is retained on your computer once your browsing is complete.

Persistent cookies are used to store information that is used between visits. This data allows websites to recognize you as a returning customer and adapt accordingly. Persistent cookies have a long-term value defined by the site, which can range from a few minutes to several years.

Why use cookies?

Cookies are used by the site to keep information about your session while you browse the site, retain details of your reservation, and check if you are logged in. They are used to display products relevant to your trip.

Web analytics cookies, from our partners at Google, allow us to track customer interaction throughout the site. This provides us with valuable insights that enable us to improve the site and the products and services we offer.

Disabling and deleting cookies

All web browsers allow you to limit cookie behaviour or disable them in the browser settings or options. The steps to follow are different for each browser; you can find instructions in the "Help" menu of your respective browser.

Through your browser, you can also view the cookies on your computer and delete them one by one or all at once.

Cookies are text files, so you can open and read their content. The data contained inside is often encrypted and corresponds to a web session, meaning it only makes sense to the website that wrote them.